After being with the corporate world all this while, the Unique Identification project head, Nandan Nilekani, is learning how the government and the bureaucracy function in India the hard way – though without losing his understated sense of humour.

He was frank enough to admit that the issues involved with public projects were far more complex and difficult to achieve in a bureaucratic system. “I sympathise with the amount of complexity that they (people handling public projects) face and still get things done. I have started feeling the heat lately,” Nilekani said at a book launch.